Sundance Institute
  • 11-Sep-2017 to 10-Oct-2017 (MST)
  • Theatre Ops
  • Park City, UT, USA
  • $15.50
  • Hourly
  • Short Term

Dates Worked: 10/25/2017-2/16/2018

Considerations: This role is required to work extended hours (evenings, weekends, some holidays) during key points and must be willing and available to respond to on-call needs as assigned. High level of mobility is required as well as  an ability to drive safely in winter road conditions.

Position Summary: Manages operations for Salt Lake City theatres to ensure efficiency and a positive audience experience.

Duties and Responsibilities:

  • Updates site plans, equipment needs, volunteer staffing, sponsor activation, etc. for assigned theatres. Manages relationships, including developing and maintaining good rapport while providing timely communications with theatre owners.
  • Organizes, develops, and delivers training for staff and volunteers at designated theatres.
  • Provides ongoing and accurate information  pre-festival and during festival, via phone and email, to volunteers and provides timely responses to their inquiries.
  • Trains, provides supervision, creates schedules, and ensures evaluations are completed for assigned volunteers.
  • Oversees the setup and configuration of assigned theatres to meet pre-determined standards.
  • Tracks pre and post inventory of all theatre operations equipment.
  • Ensures assigned theatres conduct on time performances, optimizes waitlist sales/seating, etc. to ensure excellent customer service.
  • Addresses any logistical, personnel, or audience issues at theatres immediately and escalates issues to manager as needed.
  • Provides onsite coordination for the load-out of assigned theatres.
  • Documents theatre configurations with photos and diagrams.
  • Oversees the load-in and load-out of assigned theatres.
  • Performs pre and post walkthroughs to ensure each theatre is ready for their public opening and  are returned to their original set-up prior to the festival.
  • Writes a comprehensive written wrap report as directed.
  • Other duties as assigned.

Position Requirements:

  • Employee has legal authorization to work in the United States.
  • Valid driver's license and successful completion of DMV background check.
  • 3 years experience managing theatre operations, venue management or related.
  • Strong leadership skills with a background that includes demonstrated excellence in managing employees.   
  • Working knowledge of databases along with proficiency in Microsoft and Google Products.
  • Outstanding communication skills, telephone, written and interpersonal skills required to work effectively with a wide variety of people.
  • Excellent organizational skills including self management of work schedule ability to multi-task in a fast-paced environment.
  • Strong conflict management skills.
  • Must be able to maintain confidential information.
  • Ability to work nights and weekends around events and key deadlines and events.
  • Able to lift, carry and push items up to 50 lbs.

Preferred Education, Experience and Skills:

  • Experience facilitating trainings for large groups preferred.
Sundance Institute
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